If your order arrives damaged or defective, please email us within 48 hours of delivery along with clear photos or an unboxing video. Our team will review the case and assist you with an exchange or resolution.

Currently, we provide email-based support only to ensure timely and trackable communication. For any concerns, please write to us at support@fashionleela.com.

We usually respond within 24–48 working hours. During festive seasons or high-demand periods, responses may take slightly longer, but we ensure every query is addressed.

At the moment, Fashion Leela operates as an online-only brand. All customer support requests are handled digitally via email for faster assistance.